Portfolio

CapChord

Self-founded business.

CapChord is my business that has taken on various purposes throughout the years.

Captioning

CapChord started out offering closed captioning services for web content. This is the origin of its name, being a blend of caption and chord1. Though the sudden jump in publicly available AI offerings eventually made this non-viable on a small scale.

Tech Support

Following the winding down of captioning services, CapChord pivoted to mobile call-out support dedicated to helping the elderly and those with limited technical knowledge by providing support with a range of digital tasks.

This face-to-face support was vital in helping me learn how to liaise with clients and how to act in a professional environment. I picked up on issues such as some clients needing not just help but a full explanation of what I was doing and how I was doing it to assist them in understanding their own technology. This led me to tailor my operation to explaining and teaching as well as troubleshooting and fixing in a way that is both efficient and effective.

Next

Now CapChord is switching things up and expanding onto its next frontier.

Footnotes

  1. A chord is an action made when typing on a stenotype. It’s somewhat equivalent to pressing a key on a keyboard, though that is a gross oversimplification. ↩